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Creative software

Canva

canva.com

F
Open the original (new tab)Privacy Policy
F

Risk score

99of 100

Read Nov 2, 2026

In short

  • This policy explains how Canva collects, uses, and shares your personal information while using its design services.
  • It allows you to opt out of certain data uses and manage your privacy settings.
  • However, it permits broad third-party sharing for advertising and requires retention of your data for legal purposes.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing to let Canva use your content and activity data to train AI and machine learning models for service improvement.

    This product

    “We may analyze your activity, content, media uploads and related data in your account to ... train our algorithms, models and AI products and services using machine learning to develop, improve and provide our Service.”
  2. 02

    You are agreeing that Canva may share your information with third-party advertising partners to serve personalized ads on their sites.

    Other companies

    “Canva may share certain information with our third party advertising partners, such as your email address, location, cookie information ... and allow partners to perform a match of your information against information from other third party networks or sites to serve ads either on the Service or on third party sites”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Tracking you across apps

You are agreeing to allow Canva and its partners to track your usage via cookies and devices to show you personalized ads.

“we (and our third-party partners) will create online identifiers and collect information using cookies and similar technologies ... allow us or our business partners to track your usage of the Service over time. They also allow us to measure traffic and usage trends for the Service, deliver personalized advertisements ... and find potential new users of the Service.”

What that means: Your browsing habits and device information are tracked to build a profile for targeted advertising.

The document confirms the use of cookies, device identifiers, and clear gifs by Canva and third-party partners to track user behavior across the service and for advertising purposes.

High cost

Indefinite retention

You are agreeing to indefinite retention of your data and content for backup and legal reasons even after account deletion.

“Following termination or deactivation of your user account, Canva will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, Canva will retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.”

What that means: Even after deleting your account, copies of your data and content may remain on Canva's servers for an unspecified duration.

Data is kept indefinitely based on vague criteria like 'valid purpose' or 'commercially reasonable time', including backups.

High cost

Third parties handle data you submit

You are agreeing to let Canva collect and process your data from external sources like social media accounts.

“We may receive information about you from third parties or Canva affiliates. For example, if you access the Service through a third-party connection or log-in, such as Facebook Connect”

What that means: Third parties pass your data to Canva, expanding the number of entities holding your information.

Canva receives data from various third-party sources like social media platforms and data providers without your direct input for every instance.

Medium cost

Data sold or shared with third parties

You are agreeing that your data may be sold or transferred in the event of a company merger or acquisition.

“Canva may also share, sell or transfer your information to third parties in connection with or contemplation of ... any merger, acquisition, reorganization, financing, sale of assets, bankruptcy or insolvency event involving Canva”

What that means: Your data could change hands if Canva is bought or sells part of its business.

The policy states that user data may be sold or transferred during business transactions like mergers or acquisitions.

Medium cost

Difficult or incomplete deletion

You are agreeing that deleted public content may persist in caches or remain if others have copied it.

“If you or Canva remove information that you posted to the Service, copies remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.”

What that means: Once shared publicly, your data cannot be fully erased from the internet or user copies.

Deletion requests may not result in complete removal due to caches, archives, or copies held by other users.

Medium cost

Children’s data

You are agreeing to the collection of data from children if they are participating in Canva Education under school supervision.

“In this policy, a child is considered a person under the age of 13 years old... Other than as part of Canva Education... Canva does not knowingly collect or solicit personal information from children.”

What that means: Children can use the platform via schools, meaning student data is collected and stored.

While general use is restricted, Canva Education allows children under supervision to use the service, collecting their data with school consent.

Medium cost

Broad license to user content

You are agreeing to let Canva use your uploaded content to train AI and machine learning models.

“We may analyze your activity, content, media uploads and related data in your account to provide and customize the Service, including generating and storing that data as Memories, and to train our algorithms, models and AI products and services using machine learning”

What that means: Your creative works are used to train AI systems, which may influence future product outputs.

Canva retains the right to use uploaded content (images, designs) for training AI models and creating features like Memories.

Medium cost

Cookie consent that favors Accept

You are agreeing to accept cookies because refusing them may disable features of the Service.

“However, some features of the Service may not function properly if the ability to accept cookies is disabled.”

What that means: Refusing cookies might break parts of the website or app functionality.

Declining cookies may restrict access to core features, pressuring users to accept tracking technologies.

Medium cost

Liability shifted onto the user

You are agreeing that Canva does not guarantee the security of your transmitted information.

“However, Canva cannot ensure or warrant the security of any information you transmit to Canva or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.”

What that means: You hold the risk for data breaches as Canva does not warrant security.

Canva disclaims guarantees regarding the security of your data, shifting the risk of breaches to you.

Lower cost

Unilateral changes with little or no notice

You are agreeing to review the policy archives yourself for changes to this document.

“This Privacy Policy was last updated on November 02, 2026. See previous versions of the Privacy Policy in our Policy Archives.”

What that means: You must check the archive yourself to see what changed, rather than receiving active notice of material changes.

The document notes updates but does not explicitly state that continued use constitutes acceptance of future changes in this specific text, though it is implied by standard practice. The summary section says 'Please ensure you read the main text'.

Lower cost

Terms follow you to parks, stores, and other products

You are agreeing to interact with third-party platforms like LinkedIn, Facebook, and Twitter when sharing designs.

“You may share your Canva designs to your social media accounts, including LinkedIn, Facebook, Twitter, Pinterest and Tumblr.”

What that means: Sharing links takes you to external sites governed by their own policies.

The policy mentions integration with specific third-party platforms but does not bind the user to those platforms' terms within this doc.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Canva asks.

News for this company

First readings and wording changes we could quote — the same items that appear on News.

All News
  1. Updated · Privacy policy

    Canva privacy policy changed

    We quoted 1 wording change below. The grade moved from D to F.

    Wording we could quote

    • Changed

      Unilateral changes with little or no notice

      Was

      “This Privacy Policy was last updated on August 25, 2026. See previous versions of the Privacy Policy in our Policy Archives.”

      Now

      “This Privacy Policy was last updated on November 02, 2026. See previous versions of the Privacy Policy in our Policy Archives.”

    Nov 2, 2026 · F

  2. Updated · Privacy policy

    Canva privacy policy changed

    We quoted 7 wording changes below. The grade moved from D to C.

    Wording we could quote

    • Changed

      Data sold or shared with third parties

      Was

      “Sharing your information (a) How we share your information We share your information with Canva affiliates and third-party service providers for the purpose of providing the Service to you, to facilitate Canva’s legitimate interests or if you consent.”

      Now

      “Canva may also share, sell or transfer your information to third parties in connection with ... any merger, acquisition, reorganization, financing, sale of assets...”
    • No longer quoted

      Unilateral changes with little or no notice

      “Changes to this Policy We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws.”
    • Changed

      Indefinite retention

      Was

      “Sharing your information (a) How we share your information We share your information with Canva affiliates and third-party service providers for the purpose of providing the Service to you, to facilitate Canva’s legitimate interests or if you consent.”

      Now

      “Following termination or deactivation of your user account, Canva will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so.”
    • Changed

      Tracking you across apps

      Was

      “Some of these providers may combine data collected from our Service through cookies, pixels, tags and similar technologies, with email or mailing addresses to which they have access to help us serve relevant offers to you.”

      Now

      “We partner with third party ad servers, ad networks and social media platforms ... to deliver personalized advertisements ... on our Service and other sites”
    • No longer quoted

      Children’s data

      “Canva Education In this policy, a child is considered a person under the age of 13 years old (or the minimum legal age in the child’s country to be able to provide lawful consent to the processing of their personal data where the age is higher than 13 years old).”
    • Appeared

      Broad license to user content

      “We may analyze your activity, content, media uploads and related data in your account ... to train our algorithms, models and AI products and services using machine learning”
    • Appeared

      Liability shifted onto the user

      “Canva cannot ensure or warrant the security of any information you transmit to Canva or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.”

    Oct 8, 2026 · C

  3. First reading · Privacy policy

    We read the Canva privacy policy

    Fineprint found 5 quoted privacy clauses that match the consumer rubric. This is a reading aid, not legal advice.

    Sep 2, 2026 · D