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Payments

PayPal

paypal.com

D
Open the original (new tab)PayPal Privacy Statement
D

Risk score

57of 100

Read Nov 3, 2026

In short

  • You are agreeing to a privacy policy that collects extensive personal, financial, and sensitive data to run services and market products.
  • You accept that PayPal shares this information with partners, merchants, and third parties for personalized shopping experiences and credit assessments.
  • Your data is retained for at least ten years after your account closes to meet legal and fraud prevention requirements.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing to allow PayPal to use AI and automated decision-making technology to assess your risk and creditworthiness.

    This product

    “We may process your Personal Information using AI and/or Automated Decision Making technology under the circumstances described below... including related to risk, fraud and creditworthiness”
  2. 02

    You are agreeing that PayPal will share your personal and financial information with service providers and third parties to facilitate payments and marketing.

    Other companies

    “We disclose your Personal Information with service providers and third parties, including those participating in the payment network, to help us provide Services, protect our customers from risk and fraud, market our products...”
  3. 03

    You are agreeing to let PayPal retain your personal information for up to ten years after your relationship ends to comply with laws and manage risk.

    This product

    “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Indefinite retention

You are agreeing to have your personal information stored for up to 10 years after your account closure.

“Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end”

What that means: Your history remains accessible to them for a decade even if you close your account.

PayPal keeps your data for a long time (10 years) after you stop using the service, citing legal and compliance reasons.

High cost

Third parties handle data you submit

You are agreeing to have your data handled by various third-party service providers.

“Service providers... We may disclose Personal Information with our service providers that operate at our direction and on our behalf to perform services we outsource to them, such as AI providers, fraud prevention, bill collection, shipping...”

What that means: Your data is visible to and processed by numerous third-party vendors you do not directly control.

Many outside companies handle your data to provide various services, including AI processing and debt collection.

Medium cost

Unilateral changes with little or no notice

You are agreeing to future changes to this privacy statement as determined by PayPal.

“We may revise this Privacy Statement from time to time... If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”

What that means: Terms may change without significant advance warning in all jurisdictions.

PayPal can change the privacy terms at any time, providing notice only if legally required.

Medium cost

Liability shifted onto the user

You are agreeing to be responsible for securing your own credentials and linked account connections.

“While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”

What that means: If you secure your account poorly or link accounts, they are not liable for resulting data exposure.

You bear the responsibility for your password security, and they disclaim responsibility for data shared via linked accounts you authorized.

Medium cost

Difficult or incomplete deletion

You are agreeing that certain personal information will be retained despite deletion requests.

“If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information as explained in How Long Do We Store Your Personal Information so we can... Detect and prevent malicious, fraudulent, or illegal activity”

What that means: Your data is not fully erased upon deletion requests due to safety and legal obligations.

Even if you delete your data or account, PayPal retains information necessary for fraud detection and legal compliance.

Lower cost

Children’s data

You are agreeing that you are at least 18 years old or have permission to use the service.

“The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information, including Personal Information, from children under the age of 18”

What that means: Users under 18 are not permitted to use the service.

The service explicitly restricts use to individuals 18 and older and states it does not knowingly collect data from younger users.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what PayPal asks.

News for this company

First readings and wording changes we could quote — the same items that appear on News.

All News
  1. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 10 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time to reflect changes to our business, Services, or applicable laws. If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Tracking you across apps

      Was

      “We also disclose Personal Information to partners and Merchants to enable their use of our Services to facilitate your transactions... Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you'll like.”

      Now

      “If you want to know more about how we use cookies, please review our Statement on Cookies and Tracking Technologies... We do not respond to DNT settings.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you... We collect precise geolocation data from Users while they are logged into their financial account.”

      Now

      “Categories of Personal Information collected from you... Biometric data: Such as voice identification, photo identification, or face scans... Sensitive Personal Information: Such as Social Security and tax ID number, government-issued and other related identification... precise geolocation data...”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end.”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end...”
    • Changed

      Difficult or incomplete deletion

      Was

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with laws and other legal or governmental processes; and Other exempt purposes under applicable law.”

      Now

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information as explained in How Long Do We Store Your Personal Information... so we can... comply with laws... Detect and prevent malicious, fraudulent, or illegal activity...”
    • No longer quoted

      Data sold or shared with third parties

      “Unless we are required to obtain your consent, we share Personal Information collected after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States. Personal Information we disclose includes, for example, products, sizes, preferences, sizes, and styles we think you’ll like.”
    • Changed

      Terms follow you to parks, stores, and other products

      Was

      “Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC... Fastlane means the online tool whereby individuals can store their payment methods... at participating Partners and Merchants.”

      Now

      “Excluded Services, including Venmo and PayPal Honey... Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”
    • No longer quoted

      Cookie consent that favors Accept

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies through your device or browser settings, your use of the Sites and Services may be limited or not possible.”
    • No longer quoted

      Liability shifted onto the user

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”
    • No longer quoted

      Children’s data

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information, including Personal Information, from children under the age of 18... we will promptly delete it, unless we are legally obligated to retain such data.”

    Oct 13, 2026 · F

  2. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 10 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time to reflect changes to our business, Services, or applicable laws. If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Tracking you across apps

      Was

      “We may use Personal Information... to provide you with information... market our Services... show ads or otherwise personalize your experience”

      Now

      “We also disclose Personal Information to partners and Merchants to enable their use of our Services to facilitate your transactions... Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you'll like.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans... government-issued identification... precise geolocation data”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you... We collect precise geolocation data from Users while they are logged into their financial account.”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end.”
    • Changed

      Difficult or incomplete deletion

      Was

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with our promises to you... detect and prevent malicious... activity”

      Now

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with laws and other legal or governmental processes; and Other exempt purposes under applicable law.”
    • Changed

      Children’s data

      Was

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information... from children under the age of 18”

      Now

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information, including Personal Information, from children under the age of 18... we will promptly delete it, unless we are legally obligated to retain such data.”
    • Changed

      Liability shifted onto the user

      Was

      “While we are dedicated to securing our systems... you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection”

      Now

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”
    • Changed

      Terms follow you to parks, stores, and other products

      Was

      “Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”

      Now

      “Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC... Fastlane means the online tool whereby individuals can store their payment methods... at participating Partners and Merchants.”
    • Appeared

      Data sold or shared with third parties

      “Unless we are required to obtain your consent, we share Personal Information collected after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States. Personal Information we disclose includes, for example, products, sizes, preferences, sizes, and styles we think you’ll like.”
    • Appeared

      Cookie consent that favors Accept

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies through your device or browser settings, your use of the Sites and Services may be limited or not possible.”

    Oct 13, 2026 · F

  3. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 9 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time to reflect changes to our business, Services, or applicable laws. If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Tracking you across apps

      Was

      “We use Cookies to collect your device information, internet activity information, and generate inferences as described above... These service providers may also collect information that helps them identify your device, such as IP-address or other unique device identifiers.”

      Now

      “We may use Personal Information... to provide you with information... market our Services... show ads or otherwise personalize your experience”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans... Sensitive Personal Information: Such as Social Security and tax ID number... precise geolocation data...”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans... government-issued identification... precise geolocation data”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end... We retain biometric data for as long as needed or permitted... and no more than 3 years after your account closes, unless otherwise required by applicable law.”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end”
    • No longer quoted

      Data sold or shared with third parties

      “Unless we are required to obtain your consent, we share Personal Information collected after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States. Personal Information we disclose includes, for example, products, preferences, sizes, and styles we think you’ll like.”
    • No longer quoted

      Cookie consent that favors Accept

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies through your device or browser settings, your use of the Sites and Services may be limited or not possible.”
    • Appeared

      Difficult or incomplete deletion

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with our promises to you... detect and prevent malicious... activity”
    • Appeared

      Children’s data

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information... from children under the age of 18”
    • Appeared

      Liability shifted onto the user

      “While we are dedicated to securing our systems... you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection”

    Oct 13, 2026 · F

  4. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 6 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Tracking you across apps

      Was

      “We also disclose Personal Information to Partners and Merchants... to help ourselves and Partners and Merchants personalize services and offers so you can have a better and more relevant experience.”

      Now

      “We use Cookies to collect your device information, internet activity information, and generate inferences as described above... These service providers may also collect information that helps them identify your device, such as IP-address or other unique device identifiers.”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law...”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end... We retain biometric data for as long as needed or permitted... and no more than 3 years after your account closes, unless otherwise required by applicable law.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you...”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans... Sensitive Personal Information: Such as Social Security and tax ID number... precise geolocation data...”
    • Changed

      Data sold or shared with third parties

      Was

      “Please note that certain jurisdictions require providing a lawful basis for processing Personal Information... Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024... for personalized shopping experiences in the United States.”

      Now

      “Unless we are required to obtain your consent, we share Personal Information collected after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States. Personal Information we disclose includes, for example, products, preferences, sizes, and styles we think you’ll like.”
    • Changed

      Unilateral changes with little or no notice

      Was

      “If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time to reflect changes to our business, Services, or applicable laws. If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • No longer quoted

      Difficult or incomplete deletion

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... Complete a transaction... Detect and prevent malicious, fraudulent, or illegal activity... Comply with laws...”

    Oct 13, 2026 · F

  5. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 9 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Tracking you across apps

      Was

      “We may use Personal Information... to better understand and cater to your interests... We also use Personal Information to allow you to participate in certain features... such as... targeted advertising... We use Cookies to collect your device information, internet activity information, and generate inferences...”

      Now

      “We also disclose Personal Information to Partners and Merchants... to help ourselves and Partners and Merchants personalize services and offers so you can have a better and more relevant experience.”
    • Changed

      Data sold or shared with third parties

      Was

      “Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024... for personalized shopping experiences in the United States... Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you’ll like.”

      Now

      “Please note that certain jurisdictions require providing a lawful basis for processing Personal Information... Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024... for personalized shopping experiences in the United States.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you... Sensitive Personal Information: Such as Social Security and tax ID number... bank account and routing numbers...”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you...”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years... In connection with litigation, investigations, audit and compliance practices, or to protect against legal claims.”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law...”
    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time... we will provide you with 30 days' prior notice by posting notice of the change on the Policy Updates... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Difficult or incomplete deletion

      Was

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with laws... detect and prevent malicious, fraudulent, or illegal activity... Manage our internal business processes...”

      Now

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... Complete a transaction... Detect and prevent malicious, fraudulent, or illegal activity... Comply with laws...”
    • No longer quoted

      Liability shifted onto the user

      “We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”
    • Changed

      Terms follow you to parks, stores, and other products

      Was

      “Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC... Fastlane means the online tool whereby individuals can store their payment methods... at participating Partners and Merchants...”

      Now

      “Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”
    • Appeared

      Cookie consent that favors Accept

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies through your device or browser settings, your use of the Sites and Services may be limited or not possible.”

    Oct 13, 2026 · F

  6. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 10 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Unilateral changes with little or no notice

      Was

      “If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice by posting notice of the change on the Policy Updates or 'Privacy Statement' page of our website, otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time... we will provide you with 30 days' prior notice by posting notice of the change on the Policy Updates... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you for certain actions related to your account...”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you... Sensitive Personal Information: Such as Social Security and tax ID number... bank account and routing numbers...”
    • Changed

      Tracking you across apps

      Was

      “The websites you visited before coming to the Sites, and other usage and browsing information collected through Cookies... We also use Personal Information... to better understand and cater to your interests.”

      Now

      “We may use Personal Information... to better understand and cater to your interests... We also use Personal Information to allow you to participate in certain features... such as... targeted advertising... We use Cookies to collect your device information, internet activity information, and generate inferences...”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end...”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years... In connection with litigation, investigations, audit and compliance practices, or to protect against legal claims.”
    • Changed

      Data sold or shared with third parties

      Was

      “We may disclose Personal Information with other third parties... This further applies to parties we cooperate with for marketing purposes, in particular to show you ads and offers tailored to your interests.”

      Now

      “Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024... for personalized shopping experiences in the United States... Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you’ll like.”
    • No longer quoted

      Children’s data

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information... from children under the age of 18...”
    • No longer quoted

      Cookie consent that favors Accept

      “Because many of our services won’t function without tracking data, we do not respond to DNT settings. Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies... your use of the Sites and Services may be limited or not possible.”
    • Changed

      Terms follow you to parks, stores, and other products

      Was

      “Excluded Services. We may disclose Personal Information to the Excluded Services (as defined below), including Venmo to provide you with the Services...”

      Now

      “Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC... Fastlane means the online tool whereby individuals can store their payment methods... at participating Partners and Merchants...”
    • Appeared

      Difficult or incomplete deletion

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with laws... detect and prevent malicious, fraudulent, or illegal activity... Manage our internal business processes...”
    • Appeared

      Liability shifted onto the user

      “We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”

    Oct 13, 2026 · F

  7. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 8 wording changes below. The grade moved from D to F.

    Wording we could quote

    • Changed

      Tracking you across apps

      Was

      “Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you’ll like.”

      Now

      “The websites you visited before coming to the Sites, and other usage and browsing information collected through Cookies... We also use Personal Information... to better understand and cater to your interests.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans... government-issued identification... precise geolocation data”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you for certain actions related to your account...”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end...”
    • Changed

      Cookie consent that favors Accept

      Was

      “Because many of our services won’t function without tracking data, we do not respond to DNT settings.”

      Now

      “Because many of our services won’t function without tracking data, we do not respond to DNT settings. Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies... your use of the Sites and Services may be limited or not possible.”
    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice by posting notice of the change on the Policy Updates or 'Privacy Statement' page of our website, otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Appeared

      Data sold or shared with third parties

      “We may disclose Personal Information with other third parties... This further applies to parties we cooperate with for marketing purposes, in particular to show you ads and offers tailored to your interests.”
    • Appeared

      Children’s data

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information... from children under the age of 18...”
    • Appeared

      Terms follow you to parks, stores, and other products

      “Excluded Services. We may disclose Personal Information to the Excluded Services (as defined below), including Venmo to provide you with the Services...”

    Oct 13, 2026 · F

  8. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 7 wording changes below. The grade moved from F to D.

    Wording we could quote

    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law”
    • Changed

      Unilateral changes with little or no notice

      Was

      “If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice by posting notice of the change... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you for certain actions related to your account...”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans... government-issued identification... precise geolocation data”
    • No longer quoted

      Data sold or shared with third parties

      “We also disclose your Sensitive Personal Information as appropriate to carry out legitimate business activities... Please also see 'Sale' and 'Sharing' of Personal Information for additional information for individuals in the United States.”
    • No longer quoted

      Terms follow you to parks, stores, and other products

      “Excluded Services, including Venmo and PayPal Honey... Examples include Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”
    • No longer quoted

      Difficult or incomplete deletion

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with our promises... Detect and prevent malicious... activity; Comply with laws...”
    • Changed

      Tracking you across apps

      Was

      “Inferred data: Such as gender, income, browsing and purchasing habits, creditworthiness, fraud and risk assessment... which we may infer based on your transactions and interactions with our Services.”

      Now

      “Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you’ll like.”

    Oct 12, 2026 · D

  9. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 9 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Tracking you across apps

      Was

      “We also use Personal Information to allow you to participate in certain features that may be of interest to you, such as ... targeted advertising”

      Now

      “Inferred data: Such as gender, income, browsing and purchasing habits, creditworthiness, fraud and risk assessment... which we may infer based on your transactions and interactions with our Services.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you for certain actions related to your account...”
    • Changed

      Data sold or shared with third parties

      Was

      “Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024 ... for personalized shopping experiences in the United States. To opt-out ... edit your preferences”

      Now

      “We also disclose your Sensitive Personal Information as appropriate to carry out legitimate business activities... Please also see 'Sale' and 'Sharing' of Personal Information for additional information for individuals in the United States.”
    • Changed

      Terms follow you to parks, stores, and other products

      Was

      “Excluded Services includes Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”

      Now

      “Excluded Services, including Venmo and PayPal Honey... Examples include Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”
    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time... If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice by posting notice of the change... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years...”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end”
    • No longer quoted

      Liability shifted onto the user

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and account or profile registration information”
    • Changed

      Difficult or incomplete deletion

      Was

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information as explained... to complete a transaction... detect and prevent malicious... activity”

      Now

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with our promises... Detect and prevent malicious... activity; Comply with laws...”
    • Changed

      Cookie consent that favors Accept

      Was

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies... your use of the Sites and Services may be limited or not possible.”

      Now

      “Because many of our services won’t function without tracking data, we do not respond to DNT settings.”

    Oct 12, 2026 · F

  10. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 10 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time... If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end...”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years...”
    • Changed

      Tracking you across apps

      Was

      “We may disclose Personal Information with Partners and Merchants to enable their use of our Services to facilitate your transactions... including, for example, products, sizes, preferences, and styles we think you'll like.”

      Now

      “We also use Personal Information to allow you to participate in certain features that may be of interest to you, such as ... targeted advertising”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you...”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you”
    • Changed

      Difficult or incomplete deletion

      Was

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information as explained in How Long Do We Store Your Personal Information so we can... comply with laws...”

      Now

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information as explained... to complete a transaction... detect and prevent malicious... activity”
    • Changed

      Data sold or shared with third parties

      Was

      “In the United States, we share Personal Information collected after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States.”

      Now

      “Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024 ... for personalized shopping experiences in the United States. To opt-out ... edit your preferences”
    • Changed

      Liability shifted onto the user

      Was

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”

      Now

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and account or profile registration information”
    • Changed

      Terms follow you to parks, stores, and other products

      Was

      “Excluded Services, including Venmo and PayPal Honey. ... Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... who process Personal Information in accordance with their own terms of service and separate privacy statements.”

      Now

      “Excluded Services includes Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”
    • Changed

      Cookie consent that favors Accept

      Was

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies through your device or browser settings, your use of the Sites and Services may be limited or not possible.”

      Now

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies... your use of the Sites and Services may be limited or not possible.”
    • No longer quoted

      Children’s data

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information... from children under the age of 18...”

    Oct 12, 2026 · F

  11. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 9 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end, unless we need to keep it longer to the extent permitted by applicable law”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end...”
    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time... If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Tracking you across apps

      Was

      “We may disclose Personal Information... to Partners and Merchants to enable their use of our Services to facilitate your transactions... Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you'll like.”

      Now

      “We may disclose Personal Information with Partners and Merchants to enable their use of our Services to facilitate your transactions... including, for example, products, sizes, preferences, and styles we think you'll like.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you for certain actions related to your account.”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you...”
    • Changed

      Data sold or shared with third parties

      Was

      “Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024... for personalized shopping experiences in the United States... To opt-out of disclosures of Personal Information to Partners and Merchants for personalized shopping experiences, log into your PayPal account and edit your preferences in the Data and Privacy setting.”

      Now

      “In the United States, we share Personal Information collected after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States.”
    • Changed

      Liability shifted onto the user

      Was

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and account or profile registration information... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”

      Now

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”
    • Appeared

      Difficult or incomplete deletion

      “If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information as explained in How Long Do We Store Your Personal Information so we can... comply with laws...”
    • Appeared

      Terms follow you to parks, stores, and other products

      “Excluded Services, including Venmo and PayPal Honey. ... Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... who process Personal Information in accordance with their own terms of service and separate privacy statements.”
    • Appeared

      Children’s data

      “The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information... from children under the age of 18...”

    Oct 12, 2026 · F

  12. Updated · Privacy policy

    PayPal privacy policy changed

    We quoted 8 wording changes below. The current grade is F.

    Wording we could quote

    • Changed

      Unilateral changes with little or no notice

      Was

      “We may revise this Privacy Statement from time to time to reflect changes to our business, Services, or applicable laws... otherwise the revised Privacy Statement will be effective as of the published effective date.”

      Now

      “We may revise this Privacy Statement from time to time... If the revised version requires notice in accordance with applicable law, we will provide you with 30 days' prior notice... otherwise the revised Privacy Statement will be effective as of the published effective date.”
    • Changed

      Tracking you across apps

      Was

      “When you use Services, as well as other third-party sites and services, we might use tracking technologies like cookies... to serve you interest-based advertising... They may also collect information that helps them identify your device, such as IP-address or other unique device identifiers.”

      Now

      “We may disclose Personal Information... to Partners and Merchants to enable their use of our Services to facilitate your transactions... Personal Information we disclose includes, for example, products, sizes, preferences, and styles we think you'll like.”
    • Changed

      Location or sensitive-data over-collection

      Was

      “Biometric data: Such as voice identification, photo identification, or face scans... Sensitive Personal Information: Such as Social Security and tax ID number... precise geolocation data...”

      Now

      “Biometric data: Such as voice identification, photo identification, or face scans, which we may collect when you consent in the user experience to authenticate you for certain actions related to your account.”
    • Changed

      Data sold or shared with third parties

      Was

      “Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States... To opt-out of disclosures of Personal Information to Partners and Merchants for personalized shopping experiences...”

      Now

      “Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024... for personalized shopping experiences in the United States... To opt-out of disclosures of Personal Information to Partners and Merchants for personalized shopping experiences, log into your PayPal account and edit your preferences in the Data and Privacy setting.”
    • Changed

      Indefinite retention

      Was

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end...”

      Now

      “Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end, unless we need to keep it longer to the extent permitted by applicable law”
    • No longer quoted

      Terms follow you to parks, stores, and other products

      “Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”
    • Appeared

      Cookie consent that favors Accept

      “Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies through your device or browser settings, your use of the Sites and Services may be limited or not possible.”
    • Appeared

      Liability shifted onto the user

      “While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and account or profile registration information... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection that you have authorized.”

    Oct 12, 2026 · F